Privacy policy

DATA PROTECTION

–––––––––––––––––––– Privacy Policy ––––––––––––––––––––

1) Information on the Collection of Personal Data and Contact Details of the Controller

1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about the handling of your personal data when using our website. Personal data is all data with which you can be personally identified. 1.2 The controller for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is [Insert Name/Company]. The controller for the processing of personal data is the natural or legal person who alone or jointly with others decides on the purposes and means of the processing of personal data. 1.3 For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the controller), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the string "https://" and the lock symbol in your browser line.

2) Data Collection When Visiting Our Website

During the merely informative use of our website, i.e., if you do not register or otherwise provide us with information, we only collect such data as your browser transmits to our server (so-called "server log files"). When you call up our website, we collect the following data, which is technically necessary for us to display the website to you:

  • Our visited website

  • Date and time at the moment of access

  • Amount of data sent in bytes

  • Source/reference from which you reached the page

  • Browser used

  • Operating system used

  • IP address used (if applicable: in anonymized form)

The processing is carried out in accordance with Art. 6 (1) lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files retrospectively if there are concrete indications of illegal use.

3) Hosting & Content Delivery Network

Hosting by Shopify We use the shop system of the service provider Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland ("Shopify"), for the purpose of hosting and displaying the online shop based on processing on our behalf. All data collected on our website is processed on Shopify's servers. Within the framework of the aforementioned services of Shopify, data may also be transmitted to Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada, Shopify Data Processing (USA) Inc., Shopify Payments (USA) Inc., or Shopify (USA) Inc. as part of further processing on behalf. In the event that data is transmitted to Shopify Inc. in Canada, the adequate level of data protection is guaranteed by an adequacy decision of the European Commission. Further information on Shopify's data protection can be found at: https://www.shopify.de/legal/datenschutz Any further processing on servers other than the aforementioned Shopify servers will only take place within the framework communicated below.

4) Cookies

In order to make the visit to our website attractive and to enable the use of certain functions, we use cookies—small text files that are stored on your end device. Some of these cookies are automatically deleted after closing the browser (so-called "session cookies"); others remain on your end device for longer and enable side settings to be saved (so-called "persistent cookies"). In the latter case, you can find the storage duration in the overview of the cookie settings of your web browser. If personal data is also processed by individual cookies implemented by us, the processing is carried out in accordance with Art. 6 (1) lit. b GDPR either for the execution of the contract, in accordance with Art. 6 (1) lit. a GDPR in the case of consent, or in accordance with Art. 6 (1) lit. f GDPR to protect our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the site visit. You can set your browser so that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general. Please note that if you do not accept cookies, the functionality of our website may be limited.

5) Contacting Us

5.1 – Shopify Chat For customer support purposes, this website uses the live chat system Shopify Chat, a service of Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada ("Shopify"). To answer live support inquiries, Shopify collects and stores anonymized data from users. Usage profiles can be created from this anonymized data under a pseudonym. Cookies may be used for this purpose. If the information collected in this way has a personal reference, the processing is carried out in accordance with Art. 6 (1) lit. f GDPR on the basis of our legitimate interest in effective customer care and the statistical analysis of user behavior for optimization purposes. In the event of data transfers to Shopify Inc. in Canada, the adequate level of data protection is guaranteed by an adequacy decision of the European Commission.

5.2 When contacting us (e.g., via contact form or e-mail), personal data is processed—exclusively for the purpose of processing and answering your request and only to the extent necessary. The legal basis for processing this data is our legitimate interest in responding to your request in accordance with Art. 6 (1) lit. f GDPR. If your contact aims at a contract, the additional legal basis for processing is Art. 6 (1) lit. b GDPR. Your data will be deleted when it can be inferred from the circumstances that the facts in question have been finally clarified and provided that there are no statutory retention obligations to the contrary.

6) Use of Customer Data for Direct Advertising

6.1 Registration for our e-mail newsletter If you register for our e-mail newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your e-mail address. Any further data is voluntary. We use the "double opt-in" procedure for sending the newsletter. By activating the confirmation link, you give us your consent for the use of your personal data in accordance with Art. 6 (1) lit. a GDPR. You can unsubscribe at any time via the link provided in the newsletter.

6.2 Sending the e-mail newsletter to existing customers If you have provided us with your e-mail address when purchasing goods or services, we reserve the right to regularly send you offers for similar goods or services from our range by e-mail. In this respect, data processing is carried out solely on the basis of our legitimate interest in personalized direct advertising in accordance with Art. 6 (1) lit. f GDPR. You are entitled to object to the use of your e-mail address for this purpose at any time.

7) Data Processing for Order Handling

7.1 To the extent necessary for the processing of the contract for delivery and payment purposes, the personal data collected by us will be passed on to the commissioned transport company and the commissioned credit institution in accordance with Art. 6 (1) lit. b GDPR.

7.2 Use of Payment Service Providers

  • Klarna: Payment is processed via Klarna Bank AB (publ). Your data is passed on for identity and credit checks if you have given express consent according to Art. 6 (1) lit. a GDPR.

  • Mollie: Processing via Mollie B.V. Data is passed on in accordance with Art. 6 (1) lit. b GDPR for payment purposes.

  • PayPal: Processing via PayPal (Europe) S.a.r.l. et Cie, S.C.A. PayPal reserves the right to carry out a credit check for certain payment methods.

  • SOFORT: Processing via SOFORT GmbH (part of the Klarna Group) in accordance with Art. 6 (1) lit. b GDPR.

8) Online Marketing

Facebook Pixel for the Creation of Custom Audiences with Advanced Matching We use the "Facebook Pixel" of Meta Platforms Ireland Limited. This allows us to track user behavior after they have been redirected to our website by clicking on a Facebook advertisement. This process is used to evaluate the effectiveness of Facebook ads for statistical and market research purposes. The processing only takes place with your express consent in accordance with Art. 6 (1) lit. a GDPR.

9) Rights of the Data Subject

9.1 Applicable data protection law grants you the following rights:

  • Right of access (Art. 15 GDPR)

  • Right to rectification (Art. 16 GDPR)

  • Right to erasure (Art. 17 GDPR)

  • Right to restriction of processing (Art. 18 GDPR)

  • Right to data portability (Art. 20 GDPR)

  • Right to withdraw consent (Art. 7 (3) GDPR)

  • Right to lodge a complaint with a supervisory authority (Art. 77 GDPR)

9.2 RIGHT TO OBJECT IF WE PROCESS YOUR PERSONAL DATA WITHIN THE SCOPE OF A BALANCE OF INTERESTS DUE TO OUR PREDOMINANT LEGITIMATE INTEREST, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION. IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING.

10) Duration of Storage of Personal Data

The duration of the storage of personal data is determined by the respective legal basis, the purpose of processing, and—if relevant—the respective statutory retention period (e.g., commercial and tax law retention periods). If no specific periods are mentioned in this declaration, data will be deleted as soon as it is no longer required for the purposes for which it was collected.